Terms and Conditions

Last updated: 21 October 2026

Welcome to Shadow. These Terms and Conditions ("Terms") are an agreement between you and the provider of Shadow ("Shadow", "we", "us", or "our"), and govern your use of the Shadow mobile application (App name: Shadow; bundle identifier: shadow.me.Shadow) and any related features (together, the "App"). Please read them carefully. By downloading, installing, or using the App, you agree to these Terms. If you do not agree, please do not use the App.

1. About Shadow

Shadow is a language-practice app. It lets you import or record audio and video clips, generate a transcript, split it into phrases, loop and repeat those phrases, record yourself practising ("shadowing"), and create and share a combined video of your practice. Free exports include a Shadow watermark; Premium removes it.

2. Who can use Shadow

You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the App. If you are under 18, you confirm that a parent or guardian has reviewed and agreed to these Terms on your behalf. By using the App you confirm you can form a binding contract and are not barred from using it under applicable law.

3. No account

Shadow has no account and no sign-in. Nothing you make is held under a name or an email, and your practice material stays on your phone. You are responsible for keeping your phone secure and for what is done through the App on it. You can permanently delete everything the App holds at any time from the Profile screen, and deleting the App removes it all as well.

4. Subscriptions, billing, and the free tier

• Free tier. Shadow offers a free tier with a daily practice limit and a watermark on exported videos.
• Premium. Premium is an auto-renewing subscription that unlocks unlimited daily practice and watermark-free exports.
• Billing. Purchases are processed by Apple through your App Store account, or by Google through your Google Play account, depending on where you got the App. Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before it ends. Your account is charged for renewal within 24 hours before the current period ends.
• Managing and cancelling. You can manage or cancel your subscription in your Apple or Google account settings, or from the Subscription screen in the App. Cancelling stops future renewals; you keep Premium until the end of the current paid period.
• Refunds. Payments are handled by Apple or Google and are subject to their refund policies. We do not directly control store refunds.
• Price changes. We may change prices or subscription features. Changes will not affect the period you have already paid for, and we will give notice where required by law or the App Store.

5. Your licence to use the App

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for your own language practice. You may not copy, modify, reverse engineer, resell, or distribute the App, or use it to build a competing product, except as allowed by law.

6. Your content

"Your Content" means the audio, video, images, text, transcripts, edits, and recordings you import into or create with the App.

• You own your content. As between you and us, you keep all rights you already have in Your Content. The App processes Your Content on your phone to provide its features, and for some features sends it to be processed by the services named in the Privacy Policy (for example transcription on Android, and AI writing and voicing). We do not keep a copy. We do not claim ownership of Your Content.
• You are responsible for your content. You confirm that you have all rights, licences, and permissions needed to use, record, edit, and share Your Content, including any source clips you import, and that doing so does not break any law or infringe anyone's rights.
• Third-party material. Many films, TV shows, songs, and online videos are protected by copyright. Do not import or share material you do not have the right to use. Any pre-loaded clips we provide in the App are licensed for practice within the App only.
• Likeness and consent. If Your Content features other people, you confirm you have their permission where required (for example, to record or share their voice or image).

7. Acceptable use

You agree not to use the App, and not to create, import, or share content, that:

• is illegal, or promotes or facilitates illegal activity;
• infringes anyone's intellectual property, privacy, or other rights;
• is hateful, harassing, threatening, or promotes violence or discrimination;
• is sexually explicit, involves minors inappropriately, or is otherwise obscene;
• is defamatory, deceptive, or impersonates another person or organisation;
• is designed to deceive or harm others, including misleading "deepfake" or misrepresentative content;
• contains malware, or attempts to disrupt, overload, or gain unauthorised access to the App or others' devices.

We may remove pre-loaded content, limit features, or suspend or terminate access if we reasonably believe these Terms have been broken.

8. Sharing and creator content

The App lets you export and share videos, which may include the Shadow watermark on the free tier. When you share content:

• You are the publisher. You are solely responsible for what you share and where you share it, and for complying with the rules of any platform (for example, social media) you post to and with all applicable laws.
• The watermark. On the free tier, exported videos include the Shadow watermark. You agree not to remove, obscure, or alter it except by upgrading to Premium.
• No endorsement. The presence of our watermark or branding does not mean we created, reviewed, or endorse your content.
• Sharing for personal, non-commercial use. You are welcome to share the shadowing videos you create — including on social media — for your own personal, non-commercial learning. When you do, you act as the publisher (see above) and remain responsible for the material in them.
• Content you import is yours to clear. The Shadow library clips are provided for your practice, and you may share the videos you make with them for personal, non-commercial use. For any clip you import yourself, you are solely responsible for having the right to use, record, edit, and share it. We do not review, license, or take responsibility for third-party content you bring into the App, and we are not liable for how you use or share it.

9. Our intellectual property

The App, including its name, logo, wave mark, design, text, and software, is owned by us or our licensors and is protected by law. Except for the limited licence in these Terms, nothing gives you any right in our intellectual property. You may not use our name or logo without our permission, except that the watermark applied automatically to your free exports may be shared as part of that exported video.

10. Third-party services

The App relies on services you also agree to: Apple and Google (their stores, in-app purchases, and the phone's own speech recognition), OpenAI and ElevenLabs (AI writing, voicing, and transcription on Android), Cloudflare (our server), YouTube where you practise with a YouTube video, and any platform you choose to share to. What is sent to each is set out in the Privacy Policy. We are not responsible for third-party services, and their own terms and privacy practices apply.

11. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement. Transcription and pronunciation feedback are generated automatically and may be inaccurate; the App is a practice aid, not a substitute for professional language instruction. We do not warrant that the App will be uninterrupted, error-free, or secure.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the App. To the fullest extent permitted by law, our total liability for any claim relating to the App will not exceed the greater of the amount you paid us in the 12 months before the claim, or USD 50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the App, your sharing of content, or your breach of these Terms or of anyone's rights.

14. Termination

You may stop using the App and delete everything it holds at any time. We may suspend or end your access if you breach these Terms or if required by law. Sections that by their nature should survive termination (such as content responsibility, intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

15. Changes to the App and these Terms

We may update the App and these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the App. Your continued use after changes take effect means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law rules. You agree that the courts of New South Wales, Australia will have jurisdiction over any dispute, unless applicable consumer-protection law (including the Australian Consumer Law) gives you other rights. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

17. Apple App Store

If you downloaded Shadow from the Apple App Store, the following also apply. If anything here conflicts with the rest of these Terms, this section controls for the App Store version of the App:

• These Terms are between you and us, not Apple. Apple is not a party to these Terms and is not responsible for the App or its content.
• Licence scope. Your licence to use the App is limited to a non-transferable licence to use it on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and support. We — not Apple — are solely responsible for providing any maintenance and support for the App. Apple has no obligation to furnish any support services.
• Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) of the App; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• Product claims. We — not Apple — are responsible for addressing any claims relating to the App or your use of it, including product-liability claims, claims that the App fails to conform to any legal or regulatory requirement, claims under consumer-protection or similar law, and privacy claims.
• Intellectual-property claims. If a third party claims the App infringes their intellectual-property rights, we — not Apple — will be responsible for the investigation, defence, settlement, and discharge of that claim.
• Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
• Contact. For any questions, complaints, or claims about the App, contact us at shadowappsupport@gmail.com.
• Apple as third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Contact us

Questions about these Terms? Email us at shadowappsupport@gmail.com.